RAPID RESPONSE SYSTEMS
Rapid deployment of guest and patient check-in services for emergency response, temporary venues, click and collect or curbside pick-up.
Long Range Systems is equipping businesses with the ability to immediately deploy scalable guest, shopper, student, and patient solutions via the LRS Connect platform. Businesses across the retail, grocery, healthcare, education, restaurant and hospitality industries are facing evolving customer engagement expectations and LRS Connect is able to meet those needs with solutions that span low to safe to no-contact options for every situation. Whether the need is temporary or permanent, rapidly deploying LRS Connect enables these businesses to quickly adapt to changing needs. From simple queue management to more complex scenarios involving metered entry or click and collect or curbside delivery, LRS Connect ensures that businesses are able to provide their services in a quick, efficient, and safe manner.
LRS Connect provides the ability to rapidly deploy a fully integrated solution for engaging customers in a contact-free manner at the time of an emergency. In support of the need for social distancing, mobilizing your company to engage your customers in a contact-free manner outside is the best way to assure the safety of both your staff and your customers. By utilizing your entire parking lot and surrounding area to provide curbside services, you ensure the highest level of capacity for your business or service. Whether you are engaging patients, customers, diners, or shoppers, we enable you to immediately alter your operational model to provide the best service possible.
HOW IT WORKS
LRS Connect requires no change in the current ordering process, no app, nor integration. The ability to turn any parking lot into a curbside delivery or pick-up zone with add-ons like parking cones and signs makes this a scalable solution for any size business. The platform is easy to set-up and comes out of the box with a notification system that allows for customer or patient self-check-ins, notifications, and alerts enabling increasing operational efficiencies immediately and long after society emerges from the COVID-19 emergency health crisis.
We will provide you with an immediate unique web page for your location. All you need to do is make the web page address available to your customers through email or text confirmations or simply through social media. Once your customer arrives at your location, they simply open the web page, identify themselves, and let you know where they are. We can provide you with multiple solutions that can be used to mark the location in a manner that is obvious to your customers. Temporary stickers, labels, traffic cones and more can all be used to identify a location, whether that be in a parking lot or the surrounding area.
Once the customer provides their location information, an entry in our online LRS Connect portal is immediately created so that you are aware of your customer’s on-site presence and their location. LRS Connect can even be configured in a manner where your staff can be automatically alerted of a new customer through the use of SMS, on-site paging services, or through radio communication. All of this is directly available from LRS and we stand ready to help you address your immediate needs.
With LRS Connect, you are able to immediately deploy self-check-in services for your guests, shoppers, or patients without any changes to your current systems. Whether it be for temporary or emergency response situations, you are able to immediately alter your operations to ensure the continuity of your goods or service delivery.
COMPONENTS OF THE SOLUTION
INDUSTRIES WE CAN HELP
Success with the contactless platform is already being realized by businesses across multiple industries:
➤ Retail and Grocery customers report the ability to smoothly control the entry of people to the store to adhere to new occupancy limitations as well as increasing their curbside delivery or pick-up capacity to match the influx of online orders.
➤ Healthcare providers are able to keep their patients socially distanced from each other by being able to move their waiting room outside.
➤ Restaurant and Hospitality customers are able to remain open providing to-go, curbside delivery or pick-up options of meals, alcoholic beverages, and basic grocery items to their customers.
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